Privacy Policy

Updated: 09/08/2026

Xue Fei Art ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

1. Who We Are

Xue Fei Art is an independent art business run by Elaine Li, selling original paintings, giclee prints, personalised commissions, and the Little XF Letters art mail subscription via xuefeiart.com.

Contact for privacy questions: hello@xuefeiart.com

2. Information We Collect

Information you give us directly:

Name, email address, shipping address, and phone number (if provided) when you place an order, subscribe to Little XF Letters, join our mailing list, or make a commission enquiry
Payment information, processed securely by our payment provider (we do not store your full card details)
Any details you share with us for a commission, such as reference photos or personal preferences

Information collected automatically:

Standard website usage data (pages visited, browser type, general location) via our website platform, Wix
Cookies and similar tracking technologies, including the Meta Pixel and Conversions API, which help us understand how visitors use our site and measure the performance of our advertising. This may include information about pages viewed, products added to cart, and purchases completed
If you interact with us on Instagram or Facebook, those platforms' own privacy policies also apply to that interaction

3. How We Use Your Information

We use your information to:

Process and fulfil your orders and subscriptions
Communicate with you about your order, commission, or subscription
Send marketing emails, only if you've opted in, and you can unsubscribe at any time
Run and measure the performance of our advertising, including on Meta (Facebook/Instagram)
Improve our website and product offerings
Meet our legal and accounting obligations

4. Sharing Your Information

We don't sell your personal information. We share it only with:

Wix, our website and e-commerce platform, which processes orders, payments, and hosts our mailing list
Meta (Facebook/Instagram), for advertising and analytics purposes, via the Meta Pixel and Conversions API
Shipping providers, to deliver your order
Payment processors, to process your payment securely
Authorities, only where required by law

5. International Visitors

Xue Fei Art ships internationally, including to the European Union and United Kingdom. If you are located in the EU/UK, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, and to object to or restrict certain processing. Contact us at hello@xuefeiart.com to exercise these rights.

If you are located in Australia, we handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), to the extent they apply to our business.

6. Cookies

Our website uses cookies to improve your experience and to support advertising through the Meta Pixel. You can control or disable cookies through your browser settings, though some site features may not work as intended if you do.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

8. Your Rights

Depending on where you're located, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications at any time
Object to certain uses of your data, including for advertising

To exercise any of these rights, contact us at hello@xuefeiart.com.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top will reflect the most recent changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Xue Fei Art Email: hello@xuefeiart.com Website: xuefeiart.com